FAQs

Check here for frequently asked questions that the Berend Bros. team often receives.

Q: Do you have an online store? 

A: Yes. You can shop online. Our online store offers shipping to the 48 contiguous U.S. states, curbside and in-store pick-up at our Wichita Falls store, and local delivery in Wichita Falls.

Q: Who should I contact if I have a question about an order I placed online? 

A: Please contact our E-commerce Department by phone at 940-767-1247 during our Wichita Falls store business hours or by email at [email protected].

Q: Are all products available in your online store? 

A: Not even close! We’re always adding more products to our online store. If you can’t find what you’re looking for, please call or visit your local Berend Bros. We have a much larger selection in-store.

Q: Do you ship products?

A: Yes. We ship to all 48 contiguous states. We do not deliver to Alaska, Hawaii, or other remote U.S. territories. We do not ship to any other countries.

Q: Do you offer Electronic Account Options?

A: Yes! Click here to find out more.

Q:  Do you sell restricted pesticides and herbicides?

A:  We sell both unrestricted (no special license required) and restricted pesticides and herbicides. Our team can assist you in choosing the right products and determining appropriate application rates. For restricted products, state law requires that we obtain and maintain in our files a copy of your current private or commercial applicator license before we make a sale. Once we have your license on file, you can purchase restricted products from us until your license expires.

Q:  Can you special-order products that you do not have in your stores?

A:  Absolutely. However, sometimes we may already stock a product in another store or in our warehouse. If so, we can simply transfer it to the store most convenient to you. Our trucks operate between all our locations weekly, ensuring most product transfers are completed within a few days. If we don’t stock a product you need, speak with our team about placing a special order. Delivery times may vary depending on the vendor and product type, ranging from a few days to longer.

Q:  What forms of payment do you accept?

A:  At our retail stores, we accept cash, all major credit cards (including contactless credit cards or smartphone systems such as Apple Pay and Google Pay), and business or personal checks. For commercial customers with sufficient monthly purchase volume (typically $1,000 or more per month), we also offer credit accounts, subject to credit underwriting and approval.

Q:  How do you support the local community?

A:  Our owners and employees live and work in the communities where we operate. We actively support youth agricultural and educational organizations, pet welfare and adoption groups, local rodeo and related competitions, and other charitable organizations operating in and around the communities we serve. Our support often includes donations or partial donations of products from our stores. Click here to submit a sponsorship or donation request.

Q:   What products and services does Berend Bros. offer?

A:  Berend Bros. is proud to offer a wide range of quality products and superior services to meet the needs of our North Texas communities. We are committed to being your one-stop shop for all things farm, ranch, home, and pet.

Our main offerings include:

  • Livestock Feed & Supplies: We provide a comprehensive selection of feeds for beef and dairy cattle, horses, pigs, chickens, goats, and sheep. We also offer hay, custom feed mixes, and are a Purina Certified Expert Dealer.
  • Pet Food & Supplies: We carry a variety of dog and cat food from trusted brands like Diamond, Diamond Natural, and Purina. You can also find supplies for rabbits, wild birds, and exotic animals.
  • Dog Grooming & Pet Wash: Our Wichita Falls location offers professional dog grooming services, including bathing, nail care, and eye & ear cleaning. We also have a convenient DIY Pet Wash station.
  • Fertilizer Services: We specialize in custom dry and liquid fertilizer blends created at our facilities in Windthorst and Olney. We also offer fertilizer spreading services and water analysis to ensure you get the best results.
  • Seed & Crop Care: From grass seed and cover crops to herbicides and insecticides, we have everything you need for your pasture or lawn.
  • Equipment & Hardware: We stock a variety of farm and ranch equipment, including T&S Trip Hopper Feeders, cattle handling equipment, water troughs, and storage tanks. You’ll also find a full range of farm hardware, from fencing supplies to nuts and bolts.
  • Stihl Power Tools: As your local authorized Stihl dealer, we offer a great selection of power tools and have a knowledgeable staff ready to help you find the right tool for your project.
  • Online Shopping: You can shop our products online for nationwide shipping, curbside pickup, or local delivery in select Wichita Falls areas.

Q:  Where are Berend Bros. stores located?

A:   Berend Bros. proudly serves our customers across North Texas with four convenient locations. You can find us in the following communities:

In addition to our retail stores, we operate specialized facilities to better serve your needs. Our feed mill is located in Windthorst, and we have custom fertilizer blending facilities in both Windthorst and Olney. No matter which location you visit, our team is ready to provide you with quality products and excellent service.

Q:  What types of livestock feed are available at Berend Bros.?

A:   Berend Bros. offers a comprehensive selection of livestock feeds to support the health and performance of your animals. We are a Purina “Certified Expert Dealer,” which means our team is trained to help you find the perfect, high-quality nutrition for your livestock needs.

We stock a wide variety of feeds for many different animals, including:

Q:   Do you offer custom fertilizer blends?

A:   Yes, Berend Bros. specializes in creating custom fertilizer blends to meet your specific needs. At our facilities in Windthorst and Olney, we can create both custom dry and liquid fertilizer blends tailored to your pasture or crop requirements. To help you get the best possible results, we recommend starting with a soil or water analysis. This data allows us to create a precise blend that provides the exact nutrients your land needs.  In addition tomaking the fertilizer, we also offer fertilizer spreading services for your convenience. Visit our stores in Windthorst or Olney to discuss your needs with our knowledgeable staff and get started on a custom solution.

Q:   What equipment and farm hardware can I find at Berend Bros.?

A:   Berend Bros. is your one-stop shop for essential livestock equipment and farm hardware. We stock a wide variety of products to keep your operation running smoothly.

Our equipment selection includes:

  • T&S Trip Hopper Feeders
  • Cattle handling equipment and chutes
  • A range of other feeders
  • Water troughs and storage tanks
  • Liquid spray equipment

For your everyday needs, our farm hardware section is fully stocked with items like:

  • Gloves and welding supplies
  • Nuts, bolts, and ag bearings
  • Electric fencing supplies
  • Steel stock for small projects

Stop by to see how we can help you find the right equipment and hardware for your farm or ranch.

 

Electronic Access

Berend Bros. offers three ways for our Berend Bros. charge account customers to receive account information electronically: Account Access -...

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